Earlier this week Google announced that the Works with Nest program would be ending on August 31, 2019. As a member of the Works with Nest program we know that we have customers who will be affected by this. We are working closely with Google to understand how we can continue our partnership and still deliver the same product experience our customers expect.

August remains committed to integrating customer feedback. As part of that, we’ll be reaching out to those August customers who use the Nest integration to understand what features of the integration are most important to their daily lives.

August and Google will continue to work together as part of the Works with Google Assistant program and there is no change to those integrations. We will continue to keep our customers updated as we get closer to August 31st.

We recently began shipping the August View, our first battery-powered doorbell camera. While we remain excited to bring this product to more customers, we are aware of some performance challenges in specific user environments. When you purchase an August product, you trust us with the most important parts of your life: your home and your family. We value your trust greatly and it is our top priority. In order to fully evaluate the user feedback, implement critical improvements, run further testing, and keep our commitment to you, we are pausing shipping of the August View.

Today is the day we’ve all been waiting for — our wire-free doorbell camera, the August View, is now available! By adding View to your entryway, you’ll be able to set up a virtual window to your front door and make it smarter and more secure. With View, you can simply open up the August app and see exactly what’s in front of your entryway: catch every visit from houseguests, delivery folks, unwanted porch pirates, and more — nothing and nobody will get past you anymore.

August View allows you to stream crisp, realistic video of your doorstep directly on your phone and enjoy two-way audio that allows you to have real-time conversations with guests as if you were there in person. The August View also features instant motion alerts, on-demand live video streaming, zoomable video, 8 different interchangeable faceplate designs, and much more. And since View pairs with all August and Connected by August smart locks, you’ll be able to see who’s at your doorstep and also let them in — from anywhere.

We understand that our customers have varying needs and requirements for their doorbell cameras, so will be offering 3 separate subscription plans to support the scalable levels in which our August View will be used. With the Basic Plan, customers will be able to watch live video from their doorbell, have real-time 2-way audio conversations with guests and access to previews. In order to watch full video recordings, customers will need to upgrade to Premium ($2.99/month) and Premium Plus ($4.99/month) plans, which will allow them to watch full videos for up to 15 days or 30 days, respectively. Our current Doorbell Cam Pro customers will be able to keep their existing subscription plan.